Through our Business Hosted solutions, PureBlue can manage your telephony systems from end to end – service is hosted in our data centre, calls are made and received via our SIP trunking and connectivity is provided through our Broadband or Ethernet services.

Our Multi-Tenant Voice Manager (MTVM) allows you to partition your Cisco Unified Communications Platform to deliver hosted telephony and communications applications to your customers from one Single Cisco CallManager cluster. MTVM supports key features such as extension overlapping, extension mobility, call handling, Voice Mail and many more.

Voice and Unified Communications empowers collaboration and helps businesses to communicate. Better. PureBlue provide a software solution that integrates with the Cisco CallManager platform to enhance the delivery of Voice and Unified Communications for Service Providers.

With our combination of Software, IP Applications and interactive training modules, we deliver a unique product set to enhance your Voice and Unified Communications solutions.

Each company on the platform has access to a web portal which gives administrators and users control of various features and applications, and the data and dial plan information for each company is effectively segmented and firewalled from other tenants on the system.

PureBlue’s Multi Tenant Voice Manager (MTVM) product suite comprises the following components:

  • Core Operating System
  • SIP Engine
  • Image Processing software
  • Administration functions software
  • User functions software
  • Voicemail
  • Call Recording
  • Billing engine
  • IP Applications
  • VoIPTrainer
  • Call Centre capabilities

Each component is controlled from a web interface that enables an Administrator to quickly and easily deploy a number of Cisco handsets and DDIs across different customers simultaneously.

Once the initial configuration is completed, all subsequent IMACS (installs, moves, adds and changes) can be achieved from the same unified interface, making the whole process of managing a customer deployment as smooth as possible. With multiple operators able to simultaneously access MTVM, the platform can scale as you grow your hosted IP Telephony customer base.

Key Administration features:

  • Move, Add and Change devices
  • Online Billing and invoicing capability
  • Inbound Call Handling – Auto Attendants etc
  • Contact Phonebook Administration
  • User Audit tracking
  • Hunt Group Configuration
  • Call Recording
  • Office CAC

Key User Features:

  • Log User in/ out to any phone
  • Handset training software
  • Speed dials and call forwarding
  • View my calls and voicemail
  • Text and picture messaging
  • Call Recording
  • Call Statistics
  • Multiple Contact phonebooks

Key Benefits

  • Benefit from “free” inter-site calls
  • Bring remote workers inside your company network
  • Call break out to any destination
  • Remove ISDN Lines
  • Caller ID and Number Display
  • Dial Contacts from Outlook/ Lotus
  • Receive calls to any UK number e.g. 020, 0161, 0845, 0870, etc


Cutting-edge Cloud technology lets you protect your firm's crucial data, and invest in its future. Find out how our Cloud solutions are the most cost-efficient and smart options for a forward-thinking business.


Focus on your business while we power it at our state-of-the-art data centres. Find out how colocation is the smart and flexible solution at a fraction of the cost you’d expect.


Your business needs efficient VoIP infrastructure; your customers need to be heard. Our unified, feature-rich solutions meet all those needs. See how easy and cost-effective they are to set up and maintain.


Protect your business from outages with fast, reliable connectivity. Learn more about our business-class internet options such as EFM and fibre Ethernet circuits, backed by industry leading SLAs.